Signal IPTV Player
Support
Help with source setup, subscriptions, private sync, and playback on iPhone and Apple TV.
Add a source
Open Settings → Library & Playlists to enter an authorized M3U playlist and optional XMLTV guide, or compatible Xtream server details. On Apple TV, you can enter details directly or pair securely with your iPhone.
Restore access
Select Restore Purchases on the subscription screen. Confirm the device uses the Apple Account that purchased Signal Premium. Family access requires the Family plan and Apple Family Sharing.
Sync troubleshooting
Check that iCloud and iCloud Keychain are enabled and that Private iCloud Sync is on in Signal Settings. If credentials are unavailable on Apple TV, pair with your iPhone or enter them again. Turning sync off never deletes another device’s data.
Playback troubleshooting
Refresh the source, confirm the source is reachable, and try again. Some formats use Signal’s compatibility playback engine. Provider outages, expired credentials, and unsupported codecs can prevent playback.
Contact support
Email hello@support.hastingsdynamics.com. Please include the platform, OS version, app version, and a description of the issue. Never send playlist URLs, usernames, passwords, or tokens.